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Contact us

Our goal is to provide our clients the best 

shopping experience possible.

If you have any question, don't hesitate to:

  • contact our hearty customer service at support@novaalab.com,

  • or click on the chat icon on the bottom-right of your screen.

  • or call us from USA at (888) 670-9462.

Please take note that Live chat and the phone number are open from 10 AM and 8 PM CST.


Us main warehouse in Utah

We deliver all our products in the US from our main warehouse located in Orem, Utah.

We have delivered to 13,500+ American customers who generally receive their products within 2 to 5 days.

NovaaLab Warehouse

1374 W. 400 S.

Orem, UT 84058.



NovaaLab is a brand owned by LM Consult, a French company specialized in advanced medical supplies and anti-aging technologies located near Paris.

LM Consult

18 impasse Georges

78600 Maisons-Laffitte