Contact us

Need additional help?

  • Please reach us through (888) 670 - 9462

  • Send us an email at support@novaalab.com

  • or click on the chat icon on the bottom-right of your screen. 

    (Please take note that Live chat is open from 10 AM to 8 PM CST.)

USA

Us main warehouse in Utah

We deliver all our products in the US from our main warehouse located in Salt Lake City, Utah.

We have delivered to 70,000+ American customers who generally receive their products within 2 to 5 days.

NovaaLab Warehouse

255 W Central Ave

Salt Lake City, Utah 84107

USA

Headquarters

A brand owned by NovaaLab LLC, specializing in advanced medical supplies and anti-aging technologies established in Wilmington, Delaware.

NovaaLab LLC

2810 N Church St

Wilmington, Delaware 19802



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SHIELD INSURANCE

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Shield Insurance

SHIPPING INSURANCE

Add peace of mind to your purchase by selecting the SHIELD Shipping Insurance at checkout. This coverage safeguards against loss, theft, or damage in transit, ensuring your items reach you safely. In case of any issues, benefit from an instant resolution with priority handling of your ticket by our customer service team, ensuring a quick and hassle-free replacement or refund.

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Shield Insurance

WARRANTY EXTENSION

The 2-year warranty extension adds extra protection to your initial 1-year warranty, giving you a full 3 years of coverage for all items in your cart at the time of purchase. This optional extended warranty ensures peace of mind by covering product repairs or replacements due to manufacturing defects, wear, or other issues. Please note, only the items in your cart at checkout will be covered by this warranty extension. Simply select the warranty option in your cart to activate extended protection.

Why choose the Warranty Extension?

Enhanced Product Security: Extend your warranty to 3 years, ensuring your device is protected for longer.
Hassle-Free Support: Get priority assistance from our support team whenever you need it.
Extra-Fast Replacement Service: Receive a new device promptly without the hassle of returning the defective one.
Cost Savings on Repairs: Avoid unexpected repair or replacement costs with comprehensive coverage.