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FAQ


What is Red Light Therapy?

  • Red light therapy is a therapeutic technique that uses low-level wavelengths of light to treat skin issues, such as wrinkles, scars, and persistent wounds, among other conditions. It's believed to work by acting on the mitochondria in cells, enhancing their energy production, and promoting healing and rejuvenation.

How do NovaaLab products help with pain relief and healing?

  • NovaaLab products use red light therapy to penetrate the skin and underlying tissues, promoting cellular repair and reducing inflammation. This can lead to pain relief and accelerated healing in treated areas.

Are NovaaLab products FDA-cleared?

  • According to the information from the website, NovaaLab products are FDA-cleared, indicating they have been reviewed and approved for safety and efficacy for certain medical uses.

What conditions can be treated with NovaaLab products?

  • NovaaLab products can be used for various conditions including joint pain, arthritis, back pain, skin problems, and periodontal disease.

How long does it take to see results from using NovaaLab products?

  • The timeframe for seeing results can vary depending on the individual and the condition being treated. Some may notice improvements within a few weeks, while others might take longer.

Can NovaaLab products be used for skin care and anti-aging?

  • Yes, red light therapy is known for its skin rejuvenation properties, which can help reduce signs of aging, improve skin tone, and enhance skin health.

What is the 60-day money-back guarantee policy?

  • NovaaLab offers a 60-day money-back guarantee, allowing customers to return the product within 60 days if they are not satisfied with the results.

How to use NovaaLab products effectively?

  • For effective use, follow the instructions provided with each product. This usually involves regular sessions of exposing the affected area to the red light for a specified duration.

Are there any side effects associated with red light therapy?

  • Red light therapy is generally considered safe with minimal side effects. However, overuse or incorrect use can lead to skin irritation or damage.

How does NovaaLab compare to other red light therapy products in the market?

  • NovaaLab products are FDA-cleared, which may not be the case for all competitors. They also offer a range of products specifically designed for different conditions, which might give them an edge in versatility and specialization.

What scientific evidence supports the effectiveness of red light therapy?

  • Numerous studies have shown the effectiveness of red light therapy in various treatments, including wound healing, pain management, and skin rejuvenation. The therapy is backed by a growing body of scientific research.

Can NovaaLab products be used in conjunction with other pain relief methods?

  • Yes, they can often be used alongside other treatments, but it's always best to consult with a healthcare provider before combining therapies.

How do NovaaLab products differ from traditional pain relief treatments?

  • Unlike traditional pain relief methods that often rely on medications, NovaaLab products use light therapy, which is non-invasive and has fewer side effects.

Is red light therapy safe for all skin types?

  • Yes, red light therapy is generally safe for all skin types. However, individuals with certain skin conditions should consult a healthcare provider before use.

What maintenance and care are required for NovaaLab devices?

  • Maintenance typically involves keeping the device clean and storing it properly when not in use. Specific care instructions are usually provided with the product.

How often should NovaaLab products be used for optimal results?

  • The recommended frequency can vary, but many conditions benefit from daily or several times-a-week sessions.

Can red light therapy help with chronic conditions like arthritis?

  • Yes, red light therapy has been shown to help reduce pain and inflammation associated with arthritis.

Are there any age restrictions for using NovaaLab products?

  • There are generally no strict age restrictions, but minors or elderly individuals should consult with a healthcare provider before use.

How does NovaaLab ensure the quality and safety of its products?

  • NovaaLab likely follows industry standards and regulations, including FDA guidelines, to ensure product quality and safety.

What is the lifespan of NovaaLab red light therapy devices?

  • The lifespan can vary depending on the product, but high-quality red light therapy devices typically last for several years with proper care.

Can NovaaLab products be used for sports injuries and recovery?

  • Yes, they can be effective in treating sports injuries by promoting healing and reducing inflammation.

Do NovaaLab products come with a warranty?

  • The specific warranty details would need to be checked on the NovaaLab website or product documentation.

How does red light therapy compare to laser therapy?

  • Red light therapy uses lower-intensity light and covers a broader area than laser therapy, which is more focused and intense.

Are NovaaLab products suitable for professional medical use?

  • While they are FDA-cleared, whether they are suitable for professional use would depend on the specific medical setting and requirements.

What is the return process for NovaaLab products?

  • The return process for NovaaLab products is as follows: Customers have a 60-day window from the date of purchase to be eligible for a return or exchange. To initiate a return, the item must be in the same condition as received and in its original packaging. Customers should contact NovaaLab's Client Service team at support@novaalab.com to start the return procedure. The shipping cost for returning the item is the responsibility of the customer. Once the return is received and inspected, NovaaLab will notify the customer of the approval or rejection of the refund, which will be processed to the original method of payment if approved.